From time to time, the Doro displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by several places. So, so that you can actually connect properly to the Wifi network with your Doro, we decided to write this guide. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at first what you need to do on the Doro. Finally, we will see what it is actually necessary to do and check on your Wifi box.
How to proceed when the Doro has an authentication problem on the Wifi network
Forget the Wifi network on your Doro
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Doro may display the text message: Authentication or authentication error . In the event that the issue comes from there, the solution is fairly simple. Just forget about the Wifi network in your Doro. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s done, you can actually try again to connect to the Wifi network. If the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Doro because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Doro. In the event that it still does not work, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the way you type the Wifi network password. Certainly, it is actually sometimes subtle to type a password Wifi on its Doro. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many pc problems, the solution is sometimes very simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Doro. Then try to reconnect with your Doro.
Check box settings
In the event that none of the previous solutions did work, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. Then try to connect your Doro again to Wifi. In the event that the authentication issue continues, we suggest that you contact your service provider or a telephone retail store.
