Oftentimes, the Crosscall displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially originate from a lot of places. So, so that you may connect properly to the Wifi network with your Crosscall, we decided to write this tuto. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you must do on the Crosscall. At last, we will see what it is important to do and check on your Wifi box.
How to proceed when the Crosscall has an authentication problem on the Wifi network
Forget the Wifi network on your Crosscall
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Crosscall may display the text: Authentication or authentication error . In the event that the problem comes from there, the answer is quite easy. Just forget about the Wifi network in your Crosscall. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is done, you may try again to connect to the Wifi network. If the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Crosscall because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Crosscall. In the event that it still doesn’t work, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the solution you type the Wifi network password. In truth, it is sometimes subtle to type a password Wifi on its Crosscall. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several pc problems, the solution is occasionally very simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Crosscall. After that try to reconnect with your Crosscall.
Check box settings
In the event that none of the prior solutions did work, the problem might be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. After that try to connect your Crosscall again to Wifi. In the event that the authentication problem continues, we recommend that you contact your service provider or a telephone retail store.
