Sometimes, the Crosscall Core-Z5 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by a lot of places. So, so that you can connect properly to the Wifi network with your Crosscall Core-Z5, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you have to do on the Crosscall Core-Z5. Finally, we will see what it truly is required to do and check on your Wifi box.
What to do when the Crosscall Core-Z5 has an authentication problem on the Wifi network
Forget the Wifi network on your Crosscall Core-Z5
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Crosscall Core-Z5 may display the text: Authentication or authentication error . In cases where the trouble comes from there, the answer is quite simple. Simply forget about the Wifi network in your Crosscall Core-Z5. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is done, you can try again to connect to the Wifi network. If the trouble is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Crosscall Core-Z5 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is extremely basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Crosscall Core-Z5. In cases where it still doesn’t work, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the solution you type the Wifi network password. In truth, it truly is sometimes subtle to type a password Wifi on its Crosscall Core-Z5. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is oftentimes extremely simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Crosscall Core-Z5. Then try to reconnect with your Crosscall Core-Z5.
Check box settings
In cases where none of the prior solutions did work, the problem could be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. Then try to connect your Crosscall Core-Z5 again to Wifi. In cases where the authentication trouble remains, we recommend that you contact your service provider or a telephone retail store.
