You have just bought an Crosscall core M5 and when you turn it on, it displays the following error message: SIM card not recognized. At times the Crosscall core M5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Crosscall core M5 directly back. Indeed, there are many tips to solve this problem. We will therefore discover in this content, what are the stuff to do and verify so that the SIM card is recognized on your Crosscall core M5.
How to proceed when ever the SIM card is not recognized on my Crosscall core M5
If the SIM card is not recognized on your Crosscall core M5, below is a list of stuff that can help you determine the source of the problem, discover repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Crosscall core M5 is to wash it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Crosscall core M5
At times the problem may sourced from the location of the SIM card. In fact, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Crosscall core M5 from reading the SIM card. To solve this problem, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the problem originates from the SIM card, you can test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Crosscall core M5
If the two previous steps do not give anything, it truly is important to test a different SIM card to find out whenever the problem originates from the card. Indeed, whenever other SIM card function on the Crosscall core M5, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the smartphone that we will have to look.
Confirm that your Crosscall core M5 is not Simlocker
In case you have tried many SIM cards on the Crosscall core M5 and non-e are recognized, the smartphone may be Simlocker. It indicates that the Crosscall core M5 will recognize only the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that can do that.
Check that the problem doesn’t sourced from the ROM installed on the Crosscall core M5
This part mainly concerns the people who root the Crosscall core M5 to install a ROM that is not original. If this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We suggest that you reinstall an original ROM and re-test it.
If nothing functions
If all the above solutions do not work, we advise you to bring your Crosscall core M5 and the SIM card back to one of your operator’s shops.
