You have just purchased an Crosscall action X5 and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Crosscall action X5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Crosscall action X5 directly back. Indeed, there are several methods to fix this problem. We will consequently discover in this content, what are the stuff to do and confirm to ensure that the SIM card is recognized on your Crosscall action X5.
What to do when the SIM card is not recognized on my Crosscall action X5
In the event that the SIM card is not recognized on your Crosscall action X5, below is a list of stuff which could help you discover the source of the problem, discover repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Crosscall action X5 is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Crosscall action X5
Occasionally the problem may originate from the tracking of the SIM card. Actually, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Crosscall action X5 from reading the SIM card. To fix this problem, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the problem originates from the SIM card, you may test it on a different phone and you will have your answer. In case it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Crosscall action X5
In the event that the two previous steps do not give anything, it’s important to test a different SIM card to find out whenever the problem originates from the card. Indeed, whenever other SIM card work on the Crosscall action X5, it’s because the problem originates from the card. Otherwise, it’s at the level of the telephone that we will have to look.
Verify that your Crosscall action X5 is not Simlocker
When you have tried several SIM cards on the Crosscall action X5 and non-e are recognized, the telephone may perhaps be Simlocker. This implies that the Crosscall action X5 will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net which could do that.
Check that the problem will not originate from the ROM installed on the Crosscall action X5
This part mainly concerns the people who root the Crosscall action X5 to install a ROM that is not original. In the event that this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We advise that you reinstall an original ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we recommend you to bring your Crosscall action X5 and the SIM card back to 1 of your operator’s shops.
