At times, the Coolpad Legacy displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly result from several places. So, so that you can actually connect properly to the Wifi network with your Coolpad Legacy, we decided to write this guide. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you need to do on the Coolpad Legacy. Finally, we will see what it is necessary to do and check on your Wifi box.
What to do when the Coolpad Legacy has an authentication problem on the Wifi network
Forget the Wifi network on your Coolpad Legacy
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Coolpad Legacy may display the text message: Authentication or authentication error . If the problem comes from there, the solution is quite simple. Just forget about the Wifi network in your Coolpad Legacy. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is done, you can actually try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Coolpad Legacy because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Coolpad Legacy. If it still doesn’t function, go to the next trick.
Retype Security password
At times the authentication problem comes from the technique you type the Wifi network password. Certainly, it is sometimes subtle to type a password Wifi on its Coolpad Legacy. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is sometimes very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Coolpad Legacy. After that try to reconnect with your Coolpad Legacy.
Check box settings
If non-e of the previous solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If this is not the case, choose this option. After that try to connect your Coolpad Legacy again to Wifi. If the authentication problem carries on, we advise that you contact your service provider or a telephone retail store.
