You have just bought an Coolpad Cool 5 and when you turn it on, it displays the following error text: SIM card not recognized. From time to time the Coolpad Cool 5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Coolpad Cool 5 directly back. In fact, there are several tips to fix this issue. We will for that reason see in this content, what are the stuff to do and verify in order that the SIM card is recognized on your Coolpad Cool 5.
How to proceed when ever the SIM card is not recognized on my Coolpad Cool 5
If the SIM card is not recognized on your Coolpad Cool 5, below is a list of stuff that can help you discover the source of the issue, see repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Coolpad Cool 5 is to clean it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Coolpad Cool 5
From time to time the issue may possibly come from the tracking of the SIM card. Actually, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Coolpad Cool 5 from reading the SIM card. To fix this issue, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the issue comes from the SIM card, you can test it on a different phone and you will have your answer. If it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Coolpad Cool 5
If the two previous steps do not give anything, it can be necessary to test a different SIM card to find out if perhaps the issue comes from the card. In fact, if perhaps other SIM card work on the Coolpad Cool 5, it can be because the issue comes from the card. Otherwise, it can be at the level of the smartphone that we will have to look.
Check that your Coolpad Cool 5 is not Simlocker
If you have tried several SIM cards on the Coolpad Cool 5 and none are recognized, the smartphone could possibly be Simlocker. It indicates that the Coolpad Cool 5 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that can do that.
Check that the problem does not come from the ROM installed on the Coolpad Cool 5
This part mainly concerns the people who root the Coolpad Cool 5 to install a ROM that is not original. If this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We highly recommend that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we recommend you to bring your Coolpad Cool 5 and the SIM card back to 1 of your operator’s shops.
