You have just acquired an Cat S32 and when you turn it on, it displays the following error text: SIM card not recognized. Sometimes the Cat S32 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Cat S32 directly back. In fact, there are several tips to solve this issue. We will for that reason observe in this content, what are the things to do and verify to ensure that the SIM card is recognized on your Cat S32.
What to do when the SIM card is not recognized on my Cat S32
Whenever the SIM card is not recognized on your Cat S32, below is a list of things that could help you discover the source of the issue, observe repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Cat S32 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Cat S32
Sometimes the issue may result from the location of the SIM card. Actually, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Cat S32 from reading the SIM card. To solve this issue, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the issue originates from the SIM card, you can test it on a different phone and you will have your answer. When it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Cat S32
Whenever the two previous steps do not give anything, it truly is necessary to test a different SIM card to find out if perhaps the issue originates from the card. In fact, if perhaps other SIM card work on the Cat S32, it truly is because the issue originates from the card. Otherwise, it truly is at the level of the cellphone that we will have to look.
Verify that your Cat S32 is not Simlocker
When you have tried several SIM cards on the Cat S32 and none are recognized, the cellphone may perhaps be Simlocker. This means that the Cat S32 will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet that could do that.
Check that the problem doesn’t result from the ROM installed on the Cat S32
This part mainly concerns the people who root the Cat S32 to install a ROM that is not initial. Whenever this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Cat S32 and the SIM card back to 1 of your operator’s shops.
