Oftentimes, the Bluboo Xtouch displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly originate from many places. So, so that you can connect properly to the Wifi network with your Bluboo Xtouch, we decided to produce this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you need to do on the Bluboo Xtouch. Finally, we will see what it is actually necessary to do and check on your Wifi box.
What to do when the Bluboo Xtouch has an authentication problem on the Wifi network
Forget the Wifi network on your Bluboo Xtouch
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Bluboo Xtouch may display the text message: Authentication or authentication error . In cases where the trouble comes from there, the solution is quite simple. Simply forget about the Wifi network in your Bluboo Xtouch. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is done, you can try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Bluboo Xtouch because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Bluboo Xtouch. In cases where it still doesn’t work, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the method you type the Wifi network security password. Indeed, it is actually sometimes subtle to type a security password Wifi on its Bluboo Xtouch. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many pc problems, the solution is sometimes very simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Bluboo Xtouch. Then try to reconnect with your Bluboo Xtouch.
Check box settings
In cases where non-e of the prior solutions did work, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. Then try to connect your Bluboo Xtouch again to Wifi. In cases where the authentication trouble remains, we recommend that you contact your service provider or a telephone store.
