You have just purchased an Bluboo Xtouch and when you turn it on, it displays the following error text: SIM card not recognized. At times the Bluboo Xtouch does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Bluboo Xtouch directly back. In truth, there are several techniques to fix this trouble. We will for that reason observe in this tuto, what are the things to do and check to ensure the SIM card is recognized on your Bluboo Xtouch.
What to do when the SIM card is not recognized on my Bluboo Xtouch
If perhaps the SIM card is not recognized on your Bluboo Xtouch, below is a list of things that could help you discover the source of the trouble, observe repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Bluboo Xtouch is to wash it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Bluboo Xtouch
At times the trouble might come from the location of the SIM card. Actually, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Bluboo Xtouch from reading the SIM card. To fix this trouble, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different phone
To find out if the trouble originates from the SIM card, youre able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, youre able to modify the SIM card.
Try another SIM card on your Bluboo Xtouch
If perhaps the two previous steps do not give anything, it’s required to test a different SIM card to find out whenever the trouble originates from the card. In truth, whenever other SIM card function on the Bluboo Xtouch, it’s because the trouble originates from the card. Otherwise, it’s at the level of the phone that we will have to look.
Confirm that your Bluboo Xtouch is not Simlocker
If you have tried several SIM cards on the Bluboo Xtouch and none are recognized, the phone could be Simlocker. This means that the Bluboo Xtouch will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that could do that.
Check that the problem will not come from the ROM installed on the Bluboo Xtouch
This part mainly concerns the people who root the Bluboo Xtouch to install a ROM that is not original. If perhaps this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after setting up new ROMs. We highly recommend that you reinstall an original ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we advise you to bring your Bluboo Xtouch and the SIM card back to 1 of your operator’s shops.
