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Sometimes, the Blackview P10000 Pro displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by a lot of places. So, so that you’re able to connect properly to the Wifi network with your Blackview P10000 Pro, we decided to write this guide. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you must do on the Blackview P10000 Pro. Finally, we will see what it is required to do and check on your Wifi box.

What to do when the Blackview P10000 Pro has an authentication problem on the Wifi network

Forget the Wifi network on your Blackview P10000 Pro

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Blackview P10000 Pro may display the text message: Authentication or authentication error . In the event that the problem comes from there, the solution is very simple. Simply forget about the Wifi network in your Blackview P10000 Pro. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s done, you’re able to try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Blackview P10000 Pro because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is incredibly basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Blackview P10000 Pro. In the event that it still does not function, go to the next trick.

Retype Security password

Sometimes the authentication problem originates from the technique you type the Wifi network password. Certainly, it is sometimes subtle to type a password Wifi on its Blackview P10000 Pro. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in lots of pc problems, the solution is oftentimes incredibly simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Blackview P10000 Pro. After that try to reconnect with your Blackview P10000 Pro.

Check box settings

In the event that none of the previous answers did function, the problem might be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Blackview P10000 Pro again to Wifi. In the event that the authentication problem continues, we suggest that you contact your service provider or a telephone retail store.