From time to time, the Blackview BV9900 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly result from a lot of places. So, so that you may connect properly to the Wifi network with your Blackview BV9900, we decided to write this tuto. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you have to do on the Blackview BV9900. Finally, we will see what it can be required to do and check on your Wifi box.
What to do when the Blackview BV9900 has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview BV9900
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Blackview BV9900 may display the text message: Authentication or authentication error . If the issue comes from there, the answer is very simple. Just forget about the Wifi network in your Blackview BV9900. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is completed, you may try again to connect to the Wifi network. If the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Blackview BV9900 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Blackview BV9900. If it still does not function, go to the next trick.
Retype Password
From time to time the authentication problem comes from the solution you type the Wifi network security password. Certainly, it can be sometimes subtle to type a security password Wifi on its Blackview BV9900. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several pc problems, the solution is oftentimes incredibly simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Blackview BV9900. Then try to reconnect with your Blackview BV9900.
Check box settings
If non-e of the previous answers did function, the problem may be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. Then try to connect your Blackview BV9900 again to Wifi. If the authentication issue persists, we advise that you contact your service provider or a telephone store.
