Occasionally, the Blackview BV9600 Pro displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by several places. So, so that you’re able to connect properly to the Wifi network with your Blackview BV9600 Pro, we decided to produce this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you must do on the Blackview BV9600 Pro. Finally, we will see what it can be necessary to do and check on your Wifi box.
How to proceed when the Blackview BV9600 Pro has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview BV9600 Pro
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Blackview BV9600 Pro may display the text: Authentication or authentication error . Whenever the issue comes from there, the solution is straightforward. Just forget about the Wifi network in your Blackview BV9600 Pro. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s carried out, you’re able to try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Blackview BV9600 Pro because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Blackview BV9600 Pro. Whenever it still doesn’t function, go to the next trick.
Retype Password
Occasionally the authentication problem originates from the method you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its Blackview BV9600 Pro. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is oftentimes incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview BV9600 Pro. Then try to reconnect with your Blackview BV9600 Pro.
Check box settings
Whenever non-e of the previous answers did function, the problem could be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. Then try to connect your Blackview BV9600 Pro again to Wifi. Whenever the authentication issue carries on, we recommend that you contact your service provider or a telephone retail store.
