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At times, the Blackview BV9000 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you can actually connect properly to the Wifi network with your Blackview BV9000, we decided to write this guide. So we will observe together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you need to do on the Blackview BV9000. At last, we will see what it is actually necessary to do and check on your Wifi box.

How to proceed when the Blackview BV9000 has an authentication problem on the Wifi network

Forget the Wifi network on your Blackview BV9000

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Blackview BV9000 may display the text: Authentication or authentication error . In the event that the issue comes from there, the solution is fairly simple. Just forget about the Wifi network in your Blackview BV9000. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is completed, you can actually try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Blackview BV9000 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Blackview BV9000. In the event that it still does not function, go to the next trick.

Retype Password

At times the authentication problem originates from the technique you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its Blackview BV9000. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in many laptop problems, the solution is oftentimes very simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview BV9000. Then try to reconnect with your Blackview BV9000.

Check box settings

In the event that non-e of the previous answers did function, the problem may perhaps be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. Then try to connect your Blackview BV9000 again to Wifi. In the event that the authentication issue persists, we advise that you contact your service provider or a telephone store.