Sometimes, the Blackview BV5200 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly result from a lot of places. So, so that you may connect properly to the Wifi network with your Blackview BV5200, we decided to write this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you have to do on the Blackview BV5200. At last, we will see what it’s required to do and check on your Wifi box.
How to proceed when the Blackview BV5200 has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview BV5200
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Blackview BV5200 may display the text: Authentication or authentication error . Whenever the issue comes from there, the answer is quite simple. Just forget about the Wifi network in your Blackview BV5200. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, you may try again to connect to the Wifi network. In the event that the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Blackview BV5200 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Blackview BV5200. Whenever it still does not function, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the way you type the Wifi network password. Indeed, it’s sometimes subtle to type a password Wifi on its Blackview BV5200. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is from time to time very simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview BV5200. After that try to reconnect with your Blackview BV5200.
Check box settings
Whenever non-e of the previous answers did function, the problem could possibly be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. After that try to connect your Blackview BV5200 again to Wifi. Whenever the authentication issue carries on, we suggest that you contact your service provider or a telephone retail store.
