Occasionally, the Blackview BV5100 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from many places. So, so that you can connect properly to the Wifi network with your Blackview BV5100, we decided to write this guide. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you need to do on the Blackview BV5100. Finally, we will see what it is necessary to do and check on your Wifi box.
What to do when the Blackview BV5100 has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview BV5100
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Blackview BV5100 may display the text: Authentication or authentication error . Whenever the problem comes from there, the answer is very simple. Simply forget about the Wifi network in your Blackview BV5100. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is completed, you can try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Blackview BV5100 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Blackview BV5100. Whenever it still does not work, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the solution you type the Wifi network security password. Indeed, it is sometimes subtle to type a security password Wifi on its Blackview BV5100. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many laptop problems, the solution is occasionally very simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview BV5100. Then try to reconnect with your Blackview BV5100.
Check box settings
Whenever non-e of the prior solutions did work, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. Then try to connect your Blackview BV5100 again to Wifi. Whenever the authentication problem carries on, we suggest that you contact your service provider or a telephone store.
