You have just purchased an Blackview BV5100 and when you turn it on, it displays the following error message: SIM card not recognized. From time to time the Blackview BV5100 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Blackview BV5100 directly back. Certainly, there are several methods to fix this issue. We will therefore discover in this content, what are the things to do and verify to ensure that the SIM card is recognized on your Blackview BV5100.
What to do when ever the SIM card is not recognized on my Blackview BV5100
In the event that the SIM card is not recognized on your Blackview BV5100, below is a list of things that will help you discover the source of the issue, discover repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Blackview BV5100 is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Blackview BV5100
From time to time the issue may originate from the location of the SIM card. In truth, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Blackview BV5100 from reading the SIM card. To fix this issue, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the issue comes from the SIM card, you can test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Blackview BV5100
In the event that the two previous steps do not give anything, it can be necessary to test a different SIM card to find out in the event that the issue comes from the card. Certainly, in the event that other SIM card function on the Blackview BV5100, it can be because the issue comes from the card. Otherwise, it can be at the level of the smartphone that we will have to look.
Check that your Blackview BV5100 is not Simlocker
If you have tried several SIM cards on the Blackview BV5100 and non-e are recognized, the smartphone could be Simlocker. This means that the Blackview BV5100 will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that will do that.
Check that the problem does not originate from the ROM installed on the Blackview BV5100
This part mainly concerns the people who root the Blackview BV5100 to install a ROM that is not original. In the event that this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We suggest that you reinstall an original ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we recommend you to bring your Blackview BV5100 and the SIM card back to one of your operator’s shops.
