At times, the Blackview BL5100 Pro displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly come from several places. So, so that you may connect properly to the Wifi network with your Blackview BL5100 Pro, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you have to do on the Blackview BL5100 Pro. At last, we will see what it can be necessary to do and check on your Wifi box.
What to do when the Blackview BL5100 Pro has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview BL5100 Pro
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Blackview BL5100 Pro may display the text: Authentication or authentication error . In the event that the trouble comes from there, the answer is straightforward. Simply forget about the Wifi network in your Blackview BL5100 Pro. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is completed, you may try again to connect to the Wifi network. In the event that the trouble is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Blackview BL5100 Pro because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your Blackview BL5100 Pro. In the event that it still doesn’t function, go to the next trick.
Retype Password
At times the authentication problem comes from the solution you type the Wifi network password. In truth, it can be sometimes subtle to type a password Wifi on its Blackview BL5100 Pro. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many laptop problems, the solution is at times extremely simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview BL5100 Pro. After that try to reconnect with your Blackview BL5100 Pro.
Check box settings
In the event that non-e of the prior solutions did function, the problem could be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In the event that this is not the circumstance, choose this option. After that try to connect your Blackview BL5100 Pro again to Wifi. In the event that the authentication trouble persists, we highly recommend that you contact your service provider or a telephone store.
