From time to time, the Blackview A90 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially originate from several places. So, so that you’re able to connect properly to the Wifi network with your Blackview A90, we decided to write this guide. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you have to do on the Blackview A90. At last, we will see what it is actually important to do and check on your Wifi box.
What to do when the Blackview A90 has an authentication problem on the Wifi network
Forget the Wifi network on your Blackview A90
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Blackview A90 may display the text message: Authentication or authentication error . If the trouble comes from there, the solution is straightforward. Simply forget about the Wifi network in your Blackview A90. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s done, you’re able to try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Blackview A90 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Blackview A90. If it still doesn’t function, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the way you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its Blackview A90. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several pc problems, the solution is sometimes extremely simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview A90. After that try to reconnect with your Blackview A90.
Check box settings
If none of the previous answers did function, the problem could be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If this is not the case, select this option. After that try to connect your Blackview A90 again to Wifi. If the authentication trouble continues, we highly recommend that you contact your service provider or a telephone retail store.
