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Sometimes, the Blackview A20 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by a lot of places. So, so that you can connect properly to the Wifi network with your Blackview A20, we decided to produce this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you have to do on the Blackview A20. Finally, we will see what it’s required to do and check on your Wifi box.

How to proceed when the Blackview A20 has an authentication problem on the Wifi network

Forget the Wifi network on your Blackview A20

If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Blackview A20 may display the message: Authentication or authentication error . If perhaps the issue comes from there, the solution is very simple. Simply forget about the Wifi network in your Blackview A20. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s completed, you can try again to connect to the Wifi network. If the issue is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Blackview A20 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s extremely basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Blackview A20. If perhaps it still does not work, go to the next trick.

Retype Password

Sometimes the authentication problem comes from the solution you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Blackview A20. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in several pc problems, the solution is sometimes extremely simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Blackview A20. After that try to reconnect with your Blackview A20.

Check box settings

If perhaps non-e of the prior solutions did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. After that try to connect your Blackview A20 again to Wifi. If perhaps the authentication issue continues, we suggest that you contact your service provider or a telephone retail store.