BlackBerry Priv: Unrecognized SIM card

You have just purchased an BlackBerry Priv and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the BlackBerry Priv does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the BlackBerry Priv directly back. In truth, there are several tips to fix this trouble. We will for that reason find out in this article, what are the stuff to do and check to ensure that the SIM card is recognized on your BlackBerry Priv.unrecognized-sim-card-BlackBerry-Priv

What to do when ever the SIM card is not recognized on my BlackBerry Priv

If the SIM card is not recognized on your BlackBerry Priv, below is a list of stuff that will help you identify the source of the trouble, find out repairing the trouble.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your BlackBerry Priv is to clean it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your BlackBerry Priv

Occasionally the trouble might result from the location of the SIM card. In fact, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the BlackBerry Priv from reading the SIM card. To fix this trouble, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on a different cellphone

To find out if the trouble comes from the SIM card, you’re able to test it on a different phone and you will have your answer. If it is not recognized on other devices, you’re able to change the SIM card.

Try another SIM card on your BlackBerry Priv

If the two previous steps do not give anything, it is actually required to test a different SIM card to find out whenever the trouble comes from the card. In truth, whenever other SIM card work on the BlackBerry Priv, it is actually because the trouble comes from the card. Otherwise, it is actually at the level of the cellphone that we will have to look.

Check that your BlackBerry Priv is not Simlocker

When you have tried several SIM cards on the BlackBerry Priv and non-e are recognized, the cellphone may be Simlocker. This means that the BlackBerry Priv will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that will do that.

Check that the problem doesn’t result from the ROM installed on the BlackBerry Priv

This part mainly concerns the people who root the BlackBerry Priv to install a ROM that is not initial. If this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.

If nothing works

If all the above solutions do not work, we advise you to bring your BlackBerry Priv and the SIM card back to one of your operator’s shops.