BlackBerry KEYone: Unrecognized SIM card

You have just acquired an BlackBerry KEYone and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the BlackBerry KEYone does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the BlackBerry KEYone directly back. Indeed, there are several tricks to solve this problem. We will for that reason discover in this tuto, what are the stuff to do and check to ensure that the SIM card is recognized on your BlackBerry KEYone.unrecognized-sim-card-blackberry-keyone

How to proceed when ever the SIM card is not recognized on my BlackBerry KEYone

In the event that the SIM card is not recognized on your BlackBerry KEYone, below is a list of stuff that can help you discover the source of the problem, discover repairing the problem.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your BlackBerry KEYone is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your BlackBerry KEYone

From time to time the problem may be caused by the location of the SIM card. Actually, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the BlackBerry KEYone from reading the SIM card. To solve this problem, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on another smartphone

To find out if the problem originates from the SIM card, you may test it on another phone and you will have your answer. When it is not recognized on other devices, you may change the SIM card.

Try another SIM card on your BlackBerry KEYone

In the event that the two previous steps do not give anything, it can be required to test another SIM card to find out if perhaps the problem originates from the card. Indeed, if perhaps other SIM card function on the BlackBerry KEYone, it can be because the problem originates from the card. Otherwise, it can be at the level of the smartphone that we will have to look.

Check that your BlackBerry KEYone is not Simlocker

In case you have tried several SIM cards on the BlackBerry KEYone and none are recognized, the smartphone may be Simlocker. This means that the BlackBerry KEYone will recognize only the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that can do that.

Check that the problem doesn’t be caused by the ROM installed on the BlackBerry KEYone

This part mainly concerns the people who root the BlackBerry KEYone to install a ROM that is not initial. In the event that this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We suggest that you reinstall an initial ROM and re-test it.

In the event that nothing functions

In the event that all the above solutions do not work, we advise you to bring your BlackBerry KEYone and the SIM card back to 1 of your operator’s shops.