Black Shark 2: Wifi Authentication Problem

Occasionally, the Black Shark 2 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by a lot of places. So, so that you can actually connect properly to the Wifi network with your Black Shark 2, we decided to produce this guide. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at first what you have to do on the Black Shark 2. Finally, we will see what it is important to do and check on your Wifi box.

What to do when the Black Shark 2 has an authentication problem on the Wifi network

Forget the Wifi network on your Black Shark 2

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Black Shark 2 may display the text: Authentication or authentication error . In the event that the trouble comes from there, the solution is quite easy. Simply forget about the Wifi network in your Black Shark 2. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is carried out, you can actually try again to connect to the Wifi network. If perhaps the trouble is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Black Shark 2 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Black Shark 2. In the event that it still will not function, go to the next trick.

Retype Security password

Occasionally the authentication problem originates from the method you type the Wifi network security password. Certainly, it is sometimes subtle to type a security password Wifi on its Black Shark 2. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in lots of laptop problems, the solution is occasionally incredibly simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Black Shark 2. After that try to reconnect with your Black Shark 2.

Check box settings

In the event that none of the prior answers did function, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Black Shark 2 again to Wifi. In the event that the authentication trouble persists, we advise that you contact your service provider or a telephone store.