You have just bought an ASUS Zenfone 5 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the ASUS Zenfone 5 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the ASUS Zenfone 5 directly back. In truth, there are many tricks to fix this trouble. We will therefore observe in this article, what are the stuff to do and check so that the SIM card is recognized on your ASUS Zenfone 5.
How to proceed when the SIM card is not recognized on my ASUS Zenfone 5
In the event that the SIM card is not recognized on your ASUS Zenfone 5, below is a list of stuff that will help you determine the source of the trouble, observe repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your ASUS Zenfone 5 is to clean it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your ASUS Zenfone 5
Oftentimes the trouble might result from the location of the SIM card. Actually, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the ASUS Zenfone 5 from reading the SIM card. To fix this trouble, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the trouble comes from the SIM card, you can actually test it on a different phone and you will have your answer. When it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your ASUS Zenfone 5
In the event that the two previous steps do not give anything, it can be necessary to test a different SIM card to find out whenever the trouble comes from the card. In truth, whenever other SIM card work on the ASUS Zenfone 5, it can be because the trouble comes from the card. Otherwise, it can be at the level of the telephone that we will have to look.
Check that your ASUS Zenfone 5 is not Simlocker
When you have tried many SIM cards on the ASUS Zenfone 5 and non-e are recognized, the telephone might be Simlocker. It indicates that the ASUS Zenfone 5 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that will do that.
Check that the problem doesn’t result from the ROM installed on the ASUS Zenfone 5
This part mainly concerns the people who root the ASUS Zenfone 5 to install a ROM that is not original. In the event that this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We highly recommend that you reinstall an original ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we advise you to bring your ASUS Zenfone 5 and the SIM card back to 1 of your operator’s shops.
