You have just bought an ASUS ROG Phone 5 and when you turn it on, it displays the following error message: SIM card not recognized. From time to time the ASUS ROG Phone 5 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the ASUS ROG Phone 5 directly back. Certainly, there are several tricks to solve this problem. We will for that reason see in this article, what are the things to do and check to ensure the SIM card is recognized on your ASUS ROG Phone 5.
What to do when the SIM card is not recognized on my ASUS ROG Phone 5
In the event that the SIM card is not recognized on your ASUS ROG Phone 5, below is a list of things that will help you discover the source of the problem, see repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your ASUS ROG Phone 5 is to clean it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your ASUS ROG Phone 5
From time to time the problem may possibly be caused by the location of the SIM card. Actually, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the ASUS ROG Phone 5 from reading the SIM card. To solve this problem, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the problem comes from the SIM card, you’re able to test it on a different phone and you will have your answer. When it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your ASUS ROG Phone 5
In the event that the two previous steps do not give anything, it is actually required to test a different SIM card to find out in the event that the problem comes from the card. Certainly, in the event that other SIM card function on the ASUS ROG Phone 5, it is actually because the problem comes from the card. Otherwise, it is actually at the level of the mobile phone that we will have to look.
Confirm that your ASUS ROG Phone 5 is not Simlocker
In case you have tried several SIM cards on the ASUS ROG Phone 5 and non-e are recognized, the mobile phone may perhaps be Simlocker. This implies that the ASUS ROG Phone 5 will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that will do that.
Check that the problem does not be caused by the ROM installed on the ASUS ROG Phone 5
This part mainly concerns the people who root the ASUS ROG Phone 5 to install a ROM that is not initial. In the event that this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we recommend you to bring your ASUS ROG Phone 5 and the SIM card back to one of your operator’s shops.
