Aquaris X5: Unrecognized SIM card

You have just purchased an Aquaris X5 and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Aquaris X5 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Aquaris X5 directly back. Certainly, there are a lot of techniques to fix this problem. We will for that reason discover in this tuto, what are the stuff to do and check in order that the SIM card is recognized on your Aquaris X5.unrecognized-sim-card-Aquaris-X5

How to proceed when the SIM card is not recognized on my Aquaris X5

In cases where the SIM card is not recognized on your Aquaris X5, below is a list of stuff that may help you determine the source of the problem, discover repairing the problem.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Aquaris X5 is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Aquaris X5

Occasionally the problem may be caused by the location of the SIM card. In truth, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Aquaris X5 from reading the SIM card. To fix this problem, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on a different cellphone

To find out if the problem comes from the SIM card, you may test it on a different phone and you will have your answer. If it is not recognized on other devices, you may modify the SIM card.

Try another SIM card on your Aquaris X5

In cases where the two previous steps do not give anything, it is actually necessary to test a different SIM card to find out if the problem comes from the card. Certainly, if other SIM card work on the Aquaris X5, it is actually because the problem comes from the card. Otherwise, it is actually at the level of the cellphone that we will have to look.

Check that your Aquaris X5 is not Simlocker

If you have tried a lot of SIM cards on the Aquaris X5 and non-e are recognized, the cellphone might be Simlocker. It indicates that the Aquaris X5 will recognize just the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the web that may do that.

Check that the problem does not be caused by the ROM installed on the Aquaris X5

This part mainly concerns the people who root the Aquaris X5 to install a ROM that is not original. In cases where this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We highly recommend that you reinstall an original ROM and re-test it.

In cases where nothing works

In cases where all the above solutions do not work, we advise you to bring your Aquaris X5 and the SIM card back to 1 of your operator’s shops.