You have just acquired an Aquaris U and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Aquaris U does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Aquaris U directly back. In truth, there are a lot of methods to fix this issue. We will therefore see in this content, what are the stuff to do and verify to ensure the SIM card is recognized on your Aquaris U.
How to proceed when ever the SIM card is not recognized on my Aquaris U
Whenever the SIM card is not recognized on your Aquaris U, below is a list of stuff that may help you determine the source of the issue, see repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Aquaris U is to clean it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Aquaris U
Sometimes the issue might sourced from the location of the SIM card. Actually, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Aquaris U from reading the SIM card. To fix this issue, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the issue originates from the SIM card, you can test it on another phone and you will have your answer. When it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Aquaris U
Whenever the two previous steps do not give anything, it can be necessary to test another SIM card to find out if perhaps the issue originates from the card. In truth, if perhaps other SIM card function on the Aquaris U, it can be because the issue originates from the card. Otherwise, it can be at the level of the mobile phone that we will have to look.
Verify that your Aquaris U is not Simlocker
In case you have tried a lot of SIM cards on the Aquaris U and non-e are recognized, the mobile phone could possibly be Simlocker. This implies that the Aquaris U will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that may do that.
Check that the problem does not sourced from the ROM installed on the Aquaris U
This part mainly concerns the people who root the Aquaris U to install a ROM that is not original. Whenever this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We advise that you reinstall an original ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we recommend you to bring your Aquaris U and the SIM card back to 1 of your operator’s shops.
