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From time to time, the Amazon Fire HD displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly sourced from several places. So, so that you’re able to connect properly to the Wifi network with your Amazon Fire HD, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you have to do on the Amazon Fire HD. At last, we will see what it’s important to do and check on your Wifi box.

What to do when the Amazon Fire HD has an authentication problem on the Wifi network

Forget the Wifi network on your Amazon Fire HD

Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Amazon Fire HD may display the message: Authentication or authentication error . Whenever the problem comes from there, the answer is very simple. Simply forget about the Wifi network in your Amazon Fire HD. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is done, you’re able to try again to connect to the Wifi network. If the problem is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Amazon Fire HD because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s incredibly basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Amazon Fire HD. Whenever it still does not work, go to the next trick.

Retype Password

From time to time the authentication problem originates from the method you type the Wifi network password. Indeed, it’s sometimes subtle to type a password Wifi on its Amazon Fire HD. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in many pc problems, the solution is from time to time incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Amazon Fire HD. After that try to reconnect with your Amazon Fire HD.

Check box settings

Whenever none of the prior solutions did work, the problem may perhaps be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. After that try to connect your Amazon Fire HD again to Wifi. Whenever the authentication problem persists, we suggest that you contact your service provider or a telephone store.