You have just purchased an Alcatel and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Alcatel does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Alcatel directly back. In truth, there are many tips to solve this trouble. We will consequently see in this article, what are the things to do and check in order that the SIM card is recognized on your Alcatel.
What to do when the SIM card is not recognized on my Alcatel
If perhaps the SIM card is not recognized on your Alcatel, below is a list of things that can help you discover the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Alcatel is to clean it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the mobile phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Alcatel
Sometimes the trouble might come from the tracking of the SIM card. In truth, it often happens that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Alcatel from reading the SIM card. To solve this trouble, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the trouble originates from the SIM card, you can test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Alcatel
If perhaps the two previous steps do not give anything, it is actually important to test a different SIM card to find out in the event that the trouble originates from the card. In truth, in the event that other SIM card function on the Alcatel, it is actually because the trouble originates from the card. Otherwise, it is actually at the level of the mobile phone that we will have to look.
Check that your Alcatel is not Simlocker
In case you have tried many SIM cards on the Alcatel and none are recognized, the mobile phone might be Simlocker. This implies that the Alcatel will recognize just the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the web that can do that.
Check that the problem doesn’t come from the ROM installed on the Alcatel
This part mainly concerns the people who root the Alcatel to install a ROM that is not original. If perhaps this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We advise that you reinstall an original ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we recommend you to bring your Alcatel and the SIM card back to one of your operator’s shops.
