Alcatel U5: Wifi Authentication Problem

Oftentimes, the Alcatel U5 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially result from many places. So, so that you can connect properly to the Wifi network with your Alcatel U5, we decided to produce this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you must do on the Alcatel U5. Finally, we will see what it truly is required to do and check on your Wifi box.

How to proceed when the Alcatel U5 has an authentication problem on the Wifi network

Forget the Wifi network on your Alcatel U5

If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Alcatel U5 may display the message: Authentication or authentication error . If the problem comes from there, the answer is very simple. Just forget about the Wifi network in your Alcatel U5. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Alcatel U5 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Alcatel U5. If it still doesn’t work, go to the next trick.

Retype Password

Oftentimes the authentication problem comes from the solution you type the Wifi network security password. In truth, it truly is sometimes subtle to type a security password Wifi on its Alcatel U5. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many pc problems, the solution is from time to time incredibly simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel U5. Then try to reconnect with your Alcatel U5.

Check box settings

If non-e of the previous solutions did work, the problem might be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If this is not the case, choose this option. Then try to connect your Alcatel U5 again to Wifi. If the authentication problem continues, we suggest that you contact your service provider or a telephone retail store.