Alcatel U5: Unrecognized SIM card

You have just purchased an Alcatel U5 and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Alcatel U5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Alcatel U5 directly back. Certainly, there are many techniques to fix this trouble. We will therefore find out in this content, what are the things to do and verify to ensure that the SIM card is recognized on your Alcatel U5.unrecognized-sim-card-alcatel-u5

What to do when ever the SIM card is not recognized on my Alcatel U5

In the event that the SIM card is not recognized on your Alcatel U5, below is a list of things that could help you determine the source of the trouble, find out repairing the trouble.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Alcatel U5 is to clean it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Alcatel U5

Occasionally the trouble may possibly come from the tracking of the SIM card. In truth, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Alcatel U5 from reading the SIM card. To fix this trouble, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on a different telephone

To find out if the trouble originates from the SIM card, you can actually test it on a different phone and you will have your answer. If it is not recognized on other devices, you can actually modify the SIM card.

Try another SIM card on your Alcatel U5

In the event that the two previous steps do not give anything, it is actually required to test a different SIM card to find out in cases where the trouble originates from the card. Certainly, in cases where other SIM card work on the Alcatel U5, it is actually because the trouble originates from the card. Otherwise, it is actually at the level of the telephone that we will have to look.

Confirm that your Alcatel U5 is not Simlocker

In case you have tried many SIM cards on the Alcatel U5 and none are recognized, the telephone might be Simlocker. It indicates that the Alcatel U5 will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web that could do that.

Check that the problem doesn’t come from the ROM installed on the Alcatel U5

This part mainly concerns the people who root the Alcatel U5 to install a ROM that is not initial. In the event that this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We advise that you reinstall an initial ROM and re-test it.

In the event that nothing functions

In the event that all the above solutions do not work, we advise you to bring your Alcatel U5 and the SIM card back to one of your operator’s shops.