Alcatel U3: Wifi Authentication Problem

At times, the Alcatel U3 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly sourced from several places. So, so that you’re able to connect properly to the Wifi network with your Alcatel U3, we decided to produce this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you need to do on the Alcatel U3. Finally, we will see what it is important to do and check on your Wifi box.

How to proceed when the Alcatel U3 has an authentication problem on the Wifi network

Forget the Wifi network on your Alcatel U3

Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your Alcatel U3 may display the message: Authentication or authentication error . Whenever the problem comes from there, the answer is straightforward. Just forget about the Wifi network in your Alcatel U3. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is completed, you’re able to try again to connect to the Wifi network. If the problem is not solved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Alcatel U3 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is incredibly basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Alcatel U3. Whenever it still doesn’t work, go to the next trick.

Retype Password

At times the authentication problem comes from the way you type the Wifi network password. In fact, it is sometimes subtle to type a password Wifi on its Alcatel U3. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in many computer problems, the solution is occasionally incredibly simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Alcatel U3. After that try to reconnect with your Alcatel U3.

Check box settings

Whenever none of the previous answers did work, the problem may perhaps be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. After that try to connect your Alcatel U3 again to Wifi. Whenever the authentication problem carries on, we advise that you contact your service provider or a telephone store.