You may have launched the camera on your Alcatel IDOL 5 and it displays an error text. Thus, if the camera of your Alcatel IDOL 5 no longer works, unfortunately you’re able to no longer take photos. To solve this problem, we therefore decided to describe to you the steps to follow so that the camera of your Alcatel IDOL 5 works again. Thus we’ll see what you should do if the camera app on your Alcatel IDOL 5 shows you 1 of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
What to do when the camera does your Alcatel IDOL 5 no longer works?
1- Restart your Alcatel IDOL 5
It is the first thing to do once the Alcatel IDOL 5 camera is not working is to restart the phone. Actually, it occurs sometimes that the situation is because of a basic bug. When this is the case, a tiny restart will cure the trouble. In the event that it still will not work, you’re able to navigate to the next step.
2- Update your applications
Sometimes the camera application does not work because it has not been updated . Thus you’re able to update by going to Google Play and lastly in My video games and apps. In the event that the app is already up to date or it still will not work, navigate to the next step.
3- Empty the camera application cache of your Alcatel IDOL 5
It may be that the trouble comes from the cache of the Alcatel IDOL 5 photo application. To repair the problem it’s enough to empty the cache of the application. To get this done, you have got to go to the Alcatel IDOL 5 settings menu. When there, simply click & nbsp; Apps & Notifications, then & nbsp; View apps & nbsp; & nbsp; Camera. Then go to Storage and select Empty cache. Then try to restart the application.
4- Restart the Alcatel IDOL 5 in secure mode
In the event that none of the prior steps work, it perhaps means that an application that is installed on your Alcatel IDOL 5 is conflicting with the camera . To find out if this is the case, you will need to restart your Alcatel IDOL 5 in secure mode. To learn how, read our article: Tips on how to start Alcatel IDOL 5 in secure mode. After you have started, you have to try to launch the camera application. In the event that it works properly, it means that a recently installed app is in conflict. We therefore recommend you to uninstall the latest applications and test if it works.
