You may have launched the camera on your Alcatel A3 XL and it shows an error text. Thus, if the camera of your Alcatel A3 XL no longer works, regrettably you can no longer take pictures. To fix this problem, we made the decision to describe to you the steps to follow so that the camera of your Alcatel A3 XL works again. Thus we will see what you need to do if the camera app on your Alcatel A3 XL shows you 1 of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
What to do when the camera does your Alcatel A3 XL no longer works?
1- Restart your Alcatel A3 XL
It is the 1st thing to do when the Alcatel A3 XL camera is not working is to restart the phone. In fact, it occurs sometimes that the issue is due to a simple bug. When this is the case, a little restart will remedy the situation. In cases where it still doesn’t function, you can go to the next step.
2- Update your applications
Oftentimes the camera application doesn’t function because it has not been updated . Thus you can update by going to Google Play and ultimately in My video games and apps. In cases where the app is already up to date or it still doesn’t function, go to the next step.
3- Empty the camera application cache of your Alcatel A3 XL
It can be that the situation originates from the cache of the Alcatel A3 XL photo app. To repair the problem it’s enough to empty the cache of the app. To get this done, you have got to go to the Alcatel A3 XL settings menu. Once there, click & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. Then go to Storage and click on Empty cache. Then try to restart the app.
4- Restart the Alcatel A3 XL in secure mode
In cases where none of the previous steps function, it probably means that an app that is installed on your Alcatel A3 XL is conflicting with the camera . To find out if this is the case, you need to restart your Alcatel A3 XL in secure mode. To find out how, read our tutorial: How to start Alcatel A3 XL in secure mode. After getting started, you need to try to launch the camera application. In cases where it works properly, it implies that a recently installed app is in conflict. We for that reason recommend you to uninstall the latest applications and test if it works.
