You have just acquired an Alcatel 5 and when you turn it on, it displays the following error text message: SIM card not recognized. At times the Alcatel 5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Alcatel 5 directly back. In fact, there are a lot of tips to solve this issue. We will therefore observe in this tuto, what are the stuff to do and confirm in order that the SIM card is recognized on your Alcatel 5.
How to proceed when ever the SIM card is not recognized on my Alcatel 5
If the SIM card is not recognized on your Alcatel 5, below is a list of stuff which could help you determine the source of the issue, observe repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Alcatel 5 is to clean it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Alcatel 5
At times the issue might result from the location of the SIM card. Actually, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Alcatel 5 from reading the SIM card. To solve this issue, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another cellphone
To find out if the issue comes from the SIM card, you can actually test it on another phone and you will have your answer. In case it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Alcatel 5
If the two previous steps do not give anything, it is actually required to test another SIM card to find out whenever the issue comes from the card. In fact, whenever other SIM card function on the Alcatel 5, it is actually because the issue comes from the card. Otherwise, it is actually at the level of the cellphone that we will have to look.
Check that your Alcatel 5 is not Simlocker
When you have tried a lot of SIM cards on the Alcatel 5 and none are recognized, the cellphone could be Simlocker. This means that the Alcatel 5 will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net which could do that.
Check that the problem will not result from the ROM installed on the Alcatel 5
This part mainly concerns the people who root the Alcatel 5 to install a ROM that is not original. If this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We suggest that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your Alcatel 5 and the SIM card back to one of your operator’s shops.
