You may have launched the camera on your Alcatel 5 and it displays an error text. Thus, in the event that the camera of your Alcatel 5 no longer works, regrettably you’re able to no longer take pictures. To solve this trouble, we therefore decided to describe to you the steps to follow so that the camera of your Alcatel 5 works again. So we will see what you must do in the event that the camera app on your Alcatel 5 shows you one of the following error messages:
- Camera is recording
- Camera failure
- Camera application is not responding
How to proceed when the camera does your Alcatel 5 no longer works?
1- Restart your Alcatel 5
It truly is the 1st thing to do once the Alcatel 5 camera is not working is to restart the phone. In fact, it occurs sometimes that the problem is thanks to a basic bug. When this is the case, a little restart will fix the issue. If perhaps it still doesn’t work, you’re able to go to the next step.
2- Update your applications
From time to time the camera app doesn’t work because it has not been updated . So you’re able to update by going to Google Play and then finally in My video games and apps. If perhaps the application is already up to date or it still doesn’t work, go to the next step.
3- Empty the camera app cache of your Alcatel 5
It may be that the issue originates from the cache of the Alcatel 5 photo app. To solve the problem it’s enough to empty the cache of the app. To achieve this, you have to go to the Alcatel 5 settings menu. Once there, simply click & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. Then go to Storage and just click Empty cache. Then try to restart the app.
4- Restart the Alcatel 5 in secure mode
If perhaps non-e of the previous steps work, it perhaps means that an app that is installed on your Alcatel 5 is conflicting with the camera . To find out in the event that this is the case, you simply must restart your Alcatel 5 in secure mode. To discover how, read our tuto: How you can start Alcatel 5 in secure mode. After getting started, you have to try to launch the camera application. If perhaps it works properly, it indicates that a recently installed application is in conflict. We consequently advise you to uninstall the latest applications and test if it works.
