You have just acquired an Alcatel 3X and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Alcatel 3X does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Alcatel 3X directly back. In fact, there are many methods to fix this issue. We will for that reason observe in this article, what are the things to do and check so that the SIM card is recognized on your Alcatel 3X.
How to proceed when the SIM card is not recognized on my Alcatel 3X
Whenever the SIM card is not recognized on your Alcatel 3X, below is a list of things that will help you identify the source of the issue, observe repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Alcatel 3X is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Alcatel 3X
Oftentimes the issue might sourced from the tracking of the SIM card. In fact, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Alcatel 3X from reading the SIM card. To fix this issue, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the issue comes from the SIM card, you can test it on a different phone and you will have your answer. If it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Alcatel 3X
Whenever the two previous steps do not give anything, it is necessary to test a different SIM card to find out in cases where the issue comes from the card. In fact, in cases where other SIM card work on the Alcatel 3X, it is because the issue comes from the card. Otherwise, it is at the level of the telephone that we will have to look.
Confirm that your Alcatel 3X is not Simlocker
If you have tried many SIM cards on the Alcatel 3X and non-e are recognized, the telephone may be Simlocker. This implies that the Alcatel 3X will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that will do that.
Check that the problem doesn’t sourced from the ROM installed on the Alcatel 3X
This part mainly concerns the people who root the Alcatel 3X to install a ROM that is not initial. Whenever this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We recommend that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Alcatel 3X and the SIM card back to one of your operator’s shops.
