Sometimes, the Acer displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by many places. So, so that you can actually connect properly to the Wifi network with your Acer, we decided to write this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you need to do on the Acer. At last, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the Acer has an authentication problem on the Wifi network
Forget the Wifi network on your Acer
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Acer may display the message: Authentication or authentication error . If the problem comes from there, the solution is straightforward. Just forget about the Wifi network in your Acer. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is carried out, you can actually try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Acer because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s extremely basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Acer. If it still does not function, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the technique you type the Wifi network security password. Indeed, it’s sometimes subtle to type a security password Wifi on its Acer. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many computer problems, the solution is at times extremely simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Acer. Then try to reconnect with your Acer.
Check box settings
If non-e of the previous answers did function, the problem may be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . If this is not the case, select this option. Then try to connect your Acer again to Wifi. If the authentication problem remains, we highly recommend that you contact your service provider or a telephone store.
