ZTE Nubia Z9: Wifi Authentication Problem

Oftentimes, the ZTE Nubia Z9 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by several places. So, so that you may connect properly to the Wifi network with your ZTE Nubia Z9, we decided to write this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you must do on the ZTE Nubia Z9. Finally, we will see what it is required to do and check on your Wifi box.

How to proceed when the ZTE Nubia Z9 has an authentication problem on the Wifi network

Forget the Wifi network on your ZTE Nubia Z9

Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your ZTE Nubia Z9 may display the text: Authentication or authentication error . Whenever the trouble comes from there, the answer is quite simple. Simply forget about the Wifi network in your ZTE Nubia Z9. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is done, you may try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the ZTE Nubia Z9 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your ZTE Nubia Z9. Whenever it still does not work, go to the next trick.

Retype Security password

Oftentimes the authentication problem originates from the technique you type the Wifi network security password. Certainly, it is sometimes subtle to type a security password Wifi on its ZTE Nubia Z9. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in several laptop problems, the solution is from time to time very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your ZTE Nubia Z9. After that try to reconnect with your ZTE Nubia Z9.

Check box settings

Whenever none of the prior answers did work, the problem might be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. After that try to connect your ZTE Nubia Z9 again to Wifi. Whenever the authentication trouble carries on, we advise that you contact your service provider or a telephone retail store.