ZTE Nubia Z11: Wifi Authentication Problem

From time to time, the ZTE Nubia Z11 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly sourced from a lot of places. So, so that you’re able to connect properly to the Wifi network with your ZTE Nubia Z11, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the ZTE Nubia Z11. At last, we will see what it is necessary to do and check on your Wifi box.

What to do when the ZTE Nubia Z11 has an authentication problem on the Wifi network

Forget the Wifi network on your ZTE Nubia Z11

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your ZTE Nubia Z11 may display the text message: Authentication or authentication error . In the event that the issue comes from there, the answer is quite easy. Simply forget about the Wifi network in your ZTE Nubia Z11. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is carried out, you’re able to try again to connect to the Wifi network. If the issue is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the ZTE Nubia Z11 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your ZTE Nubia Z11. In the event that it still does not work, go to the next trick.

Retype Security password

From time to time the authentication problem comes from the method you type the Wifi network security password. Indeed, it is sometimes subtle to type a security password Wifi on its ZTE Nubia Z11. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many pc problems, the solution is from time to time very simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your ZTE Nubia Z11. After that try to reconnect with your ZTE Nubia Z11.

Check box settings

In the event that none of the prior answers did work, the problem could be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your ZTE Nubia Z11 again to Wifi. In the event that the authentication issue persists, we recommend that you contact your service provider or a telephone store.