ZTE Axon M: Wifi Authentication Problem

Sometimes, the ZTE Axon M displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by many places. So, so that you can connect properly to the Wifi network with your ZTE Axon M, we decided to produce this guide. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the ZTE Axon M. At last, we will see what it is actually important to do and check on your Wifi box.

How to proceed when the ZTE Axon M has an authentication problem on the Wifi network

Forget the Wifi network on your ZTE Axon M

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your ZTE Axon M may display the message: Authentication or authentication error . In the event that the problem comes from there, the solution is very simple. Just forget about the Wifi network in your ZTE Axon M. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s carried out, you can try again to connect to the Wifi network. If the problem is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the ZTE Axon M because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually incredibly simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your ZTE Axon M. In the event that it still doesn’t function, go to the next trick.

Retype Password

Sometimes the authentication problem comes from the solution you type the Wifi network security password. Indeed, it is actually sometimes subtle to type a security password Wifi on its ZTE Axon M. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many computer problems, the solution is occasionally incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your ZTE Axon M. Then try to reconnect with your ZTE Axon M.

Check box settings

In the event that non-e of the previous answers did function, the problem might be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. Then try to connect your ZTE Axon M again to Wifi. In the event that the authentication problem persists, we highly recommend that you contact your service provider or a telephone retail store.