Sometimes, the Zopo ZP999 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly result from several places. So, so that you can connect properly to the Wifi network with your Zopo ZP999, we decided to write this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you need to do on the Zopo ZP999. At last, we will see what it truly is important to do and check on your Wifi box.
How to proceed when the Zopo ZP999 has an authentication problem on the Wifi network
Forget the Wifi network on your Zopo ZP999
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Zopo ZP999 may display the text: Authentication or authentication error . If the issue comes from there, the answer is quite simple. Just forget about the Wifi network in your Zopo ZP999. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. If perhaps the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Zopo ZP999 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Zopo ZP999. If it still will not work, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the way you type the Wifi network security password. In fact, it truly is sometimes subtle to type a security password Wifi on its Zopo ZP999. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of pc problems, the solution is from time to time incredibly simple. In fact, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Zopo ZP999. After that try to reconnect with your Zopo ZP999.
Check box settings
If none of the previous solutions did work, the problem could be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. After that try to connect your Zopo ZP999 again to Wifi. If the authentication issue remains, we recommend that you contact your service provider or a telephone retail store.
