Occasionally, the Zopo ZP920 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from many places. So, so that youre able to connect properly to the Wifi network with your Zopo ZP920, we decided to produce this guide. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you must do on the Zopo ZP920. Finally, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the Zopo ZP920 has an authentication problem on the Wifi network
Forget the Wifi network on your Zopo ZP920
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Zopo ZP920 may display the text: Authentication or authentication error . If perhaps the problem comes from there, the solution is quite easy. Just forget about the Wifi network in your Zopo ZP920. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is done, youre able to try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Zopo ZP920 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Zopo ZP920. If perhaps it still does not function, go to the next trick.
Retype Security password
Occasionally the authentication problem originates from the technique you type the Wifi network password. Indeed, it’s sometimes subtle to type a password Wifi on its Zopo ZP920. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many pc problems, the solution is at times extremely simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Zopo ZP920. After that try to reconnect with your Zopo ZP920.
Check box settings
If perhaps none of the prior solutions did function, the problem may be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. After that try to connect your Zopo ZP920 again to Wifi. If perhaps the authentication problem carries on, we recommend that you contact your service provider or a telephone retail store.
