At times, the Zopo displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by a lot of places. So, so that youre able to connect properly to the Wifi network with your Zopo, we decided to produce this guide. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you must do on the Zopo. At last, we will see what it’s important to do and check on your Wifi box.
How to proceed when the Zopo has an authentication problem on the Wifi network
Forget the Wifi network on your Zopo
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Zopo may display the text message: Authentication or authentication error . If the trouble comes from there, the answer is straightforward. Simply forget about the Wifi network in your Zopo. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is carried out, youre able to try again to connect to the Wifi network. If the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Zopo because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Zopo. If it still will not work, go to the next trick.
Retype Security password
At times the authentication problem comes from the way you type the Wifi network security password. In fact, it’s sometimes subtle to type a security password Wifi on its Zopo. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is at times extremely simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Zopo. Then try to reconnect with your Zopo.
Check box settings
If non-e of the previous solutions did work, the problem may be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If this is not the case, choose this option. Then try to connect your Zopo again to Wifi. If the authentication trouble remains, we advise that you contact your service provider or a telephone retail store.
