Oftentimes, the ZenFone Zoom displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from a lot of places. So, so that youre able to connect properly to the Wifi network with your ZenFone Zoom, we decided to produce this guide. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you need to do on the ZenFone Zoom. At last, we will see what it is actually necessary to do and check on your Wifi box.
How to proceed when the ZenFone Zoom has an authentication problem on the Wifi network
Forget the Wifi network on your ZenFone Zoom
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your ZenFone Zoom may display the text message: Authentication or authentication error . In cases where the issue comes from there, the answer is quite simple. Simply forget about the Wifi network in your ZenFone Zoom. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is done, youre able to try again to connect to the Wifi network. If the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the ZenFone Zoom because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your ZenFone Zoom. In cases where it still doesn’t work, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the technique you type the Wifi network security password. In truth, it is actually sometimes subtle to type a security password Wifi on its ZenFone Zoom. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of pc problems, the solution is occasionally extremely simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your ZenFone Zoom. After that try to reconnect with your ZenFone Zoom.
Check box settings
In cases where non-e of the prior answers did work, the problem may be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. After that try to connect your ZenFone Zoom again to Wifi. In cases where the authentication issue continues, we recommend that you contact your service provider or a telephone retail store.
