You have just purchased an ZenFone Max M2 and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the ZenFone Max M2 does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the ZenFone Max M2 directly back. In fact, there are many methods to fix this issue. We will consequently discover in this content, what are the things to do and verify to ensure that the SIM card is recognized on your ZenFone Max M2.
How to proceed when ever the SIM card is not recognized on my ZenFone Max M2
Whenever the SIM card is not recognized on your ZenFone Max M2, below is a list of things which could help you determine the source of the issue, discover repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your ZenFone Max M2 is to clean it up. In fact, it may possibly happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your ZenFone Max M2
Sometimes the issue may possibly sourced from the location of the SIM card. In fact, it often happens that tiny metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the ZenFone Max M2 from reading the SIM card. To fix this issue, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the issue comes from the SIM card, you can actually test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your ZenFone Max M2
Whenever the two previous steps do not give anything, it is important to test a different SIM card to find out in cases where the issue comes from the card. In fact, in cases where other SIM card work on the ZenFone Max M2, it is because the issue comes from the card. Otherwise, it is at the level of the telephone that we will have to look.
Confirm that your ZenFone Max M2 is not Simlocker
If you have tried many SIM cards on the ZenFone Max M2 and non-e are recognized, the telephone could be Simlocker. It indicates that the ZenFone Max M2 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web which could do that.
Check that the problem does not sourced from the ROM installed on the ZenFone Max M2
This part mainly concerns the people who root the ZenFone Max M2 to install a ROM that is not initial. Whenever this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we recommend you to bring your ZenFone Max M2 and the SIM card back to one of your operator’s shops.
