Sometimes, the YotaPhone displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by a lot of places. So, so that you can actually connect properly to the Wifi network with your YotaPhone, we decided to write this tuto. So we will find out together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you must do on the YotaPhone. At last, we will see what it can be necessary to do and check on your Wifi box.
How to proceed when the YotaPhone has an authentication problem on the Wifi network
Forget the Wifi network on your YotaPhone
Whenever the Wi-Fi network to which you want to connect has been changed since your last authentication, your YotaPhone may display the text: Authentication or authentication error . Whenever the problem comes from there, the solution is straightforward. Just forget about the Wifi network in your YotaPhone. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is carried out, you can actually try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the YotaPhone because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be very basic. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your YotaPhone. Whenever it still does not work, go to the next trick.
Retype Password
Sometimes the authentication problem comes from the way you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its YotaPhone. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many pc problems, the solution is at times very simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your YotaPhone. Then try to reconnect with your YotaPhone.
Check box settings
Whenever non-e of the previous solutions did work, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . Whenever this is not the case, choose this option. Then try to connect your YotaPhone again to Wifi. Whenever the authentication problem remains, we recommend that you contact your service provider or a telephone store.
