Occasionally, the YotaPhone 2 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially originate from a lot of places. So, so that you can actually connect properly to the Wifi network with your YotaPhone 2, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you need to do on the YotaPhone 2. Finally, we will see what it is actually necessary to do and check on your Wifi box.
What to do when the YotaPhone 2 has an authentication problem on the Wifi network
Forget the Wifi network on your YotaPhone 2
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your YotaPhone 2 may display the text: Authentication or authentication error . In cases where the problem comes from there, the answer is straightforward. Just forget about the Wifi network in your YotaPhone 2. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s completed, you can actually try again to connect to the Wifi network. If the problem is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the YotaPhone 2 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your YotaPhone 2. In cases where it still does not function, go to the next trick.
Retype Password
Occasionally the authentication problem comes from the technique you type the Wifi network password. Certainly, it is actually sometimes subtle to type a password Wifi on its YotaPhone 2. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of laptop problems, the solution is from time to time incredibly simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your YotaPhone 2. After that try to reconnect with your YotaPhone 2.
Check box settings
In cases where none of the previous solutions did function, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. After that try to connect your YotaPhone 2 again to Wifi. In cases where the authentication problem remains, we suggest that you contact your service provider or a telephone store.
