You have just purchased an YotaPhone 2 and when you turn it on, it displays the following error message: SIM card not recognized. From time to time the YotaPhone 2 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the YotaPhone 2 directly back. In fact, there are several tips to fix this issue. We will consequently find out in this article, what are the things to do and confirm to ensure the SIM card is recognized on your YotaPhone 2.
How to proceed when the SIM card is not recognized on my YotaPhone 2
In cases where the SIM card is not recognized on your YotaPhone 2, below is a list of things which could help you discover the source of the issue, find out repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your YotaPhone 2 is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your YotaPhone 2
From time to time the issue may originate from the location of the SIM card. In truth, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the YotaPhone 2 from reading the SIM card. To fix this issue, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the issue originates from the SIM card, you may test it on another phone and you will have your answer. When it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your YotaPhone 2
In cases where the two previous steps do not give anything, it truly is important to test another SIM card to find out if perhaps the issue originates from the card. In fact, if perhaps other SIM card function on the YotaPhone 2, it truly is because the issue originates from the card. Otherwise, it truly is at the level of the phone that we will have to look.
Confirm that your YotaPhone 2 is not Simlocker
In case you have tried several SIM cards on the YotaPhone 2 and non-e are recognized, the phone may perhaps be Simlocker. This means that the YotaPhone 2 will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web which could do that.
Check that the problem does not originate from the ROM installed on the YotaPhone 2
This part mainly concerns the people who root the YotaPhone 2 to install a ROM that is not original. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We highly recommend that you reinstall an original ROM and re-test it.
In cases where nothing works
In cases where all the above solutions do not work, we advise you to bring your YotaPhone 2 and the SIM card back to 1 of your operator’s shops.
