You have just purchased an Yezz and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Yezz does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Yezz directly back. Indeed, there are a lot of methods to fix this trouble. We will therefore see in this article, what are the things to do and check to ensure that the SIM card is recognized on your Yezz.
What to do when the SIM card is not recognized on my Yezz
If perhaps the SIM card is not recognized on your Yezz, below is a list of things which could help you discover the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Yezz is to wash it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Yezz
Occasionally the trouble may sourced from the location of the SIM card. In fact, it often occurs that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Yezz from reading the SIM card. To fix this trouble, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the trouble originates from the SIM card, you can test it on a different phone and you will have your answer. If it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Yezz
If perhaps the two previous steps do not give anything, it is necessary to test a different SIM card to find out in the event that the trouble originates from the card. Indeed, in the event that other SIM card work on the Yezz, it is because the trouble originates from the card. Otherwise, it is at the level of the smartphone that we will have to look.
Verify that your Yezz is not Simlocker
If you have tried a lot of SIM cards on the Yezz and non-e are recognized, the smartphone may be Simlocker. This implies that the Yezz will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet which could do that.
Check that the problem does not sourced from the ROM installed on the Yezz
This part mainly concerns the people who root the Yezz to install a ROM that is not original. If perhaps this is actually what you have done, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We recommend that you reinstall an original ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we recommend you to bring your Yezz and the SIM card back to one of your operator’s shops.
